Terms of Service
Last updated: 14 August 2026
These terms are the agreement between you and Moventa. They cover what Moventa is and is not, what you are responsible for when you publish something here, what is not allowed, and what happens when a rule is broken. Please read section 2 in particular — it explains our role, and it is the part people most often assume wrongly.
1. Accepting these terms
By creating an account or using Moventa, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the platform.
You must be at least 18 years old and legally able to enter into this agreement. If you are using Moventa on behalf of a company or agency, you confirm you are authorised to accept these terms for it.
2. What Moventa is — and what it is not
Moventa is an independent software platform and online marketplace. It is not a real estate brokerage, agency, or developer, it does not own or manage any property, and it is not a party to any property transaction.
What we provide is the technology: accounts and profiles, a place to publish property listings, tools to discover them, and a way for users to message each other. What happens next — viewings, negotiations, offers, contracts, payments, transfers — happens between users, directly, outside Moventa. We are not your broker, agent, or adviser, and we do not receive commission on any property transaction.
Specifically, and importantly:
- We do not verify property listings. We do not inspect properties, confirm ownership, confirm that a seller has the right to sell, or check that a price, size, or description is accurate.
- We do not verify professional credentials. Licence numbers, agency names, and years of experience are entered by users and shown as they were entered. We do not check them against the Professional Regulation Commission or any other register. Where we display such information, it is the user's own statement about themselves.
- Activity scores are not endorsements. The score and tier shown on a profile are calculated from activity on Moventa — recommendations and endorsements from other users, profile completeness, and how quickly the person replies. They measure participation on this platform. They are not a verification of identity, licensing, competence, or trustworthiness, and they are not a recommendation from us.
- We do not guarantee outcomes. We do not guarantee that a listing is genuine, that a user is who they say they are, that a transaction will complete, or that anyone will behave honestly.
You are responsible for your own due diligence before relying on anything you find here, or committing money to anyone. Verify licences with the Professional Regulation Commission, verify title and ownership through the appropriate registry, and be cautious with anyone who asks you to send money quickly.
3. Your account
You are responsible for the accuracy of the information you give us, for keeping your password confidential, and for everything done through your account. Tell us promptly through the Contact page if you think someone else has access to it.
One person, one account. Do not create an additional account to get around a suspension, to claim a promotion more than once, or to refer yourself.
You choose whether to register as a visitor or as a real estate professional. Registering as a professional does not mean we have checked your credentials — see section 2.
4. What you are responsible for when you publish
Anything you publish on Moventa — listings, photos, profile information, messages, recommendations — remains yours, and remains your responsibility. When you publish a property listing, you are confirming that:
- you have the right or authority to advertise that property — as its owner, or with the owner's permission, or under a valid engagement;
- the information is accurate to the best of your knowledge — including the price, availability, location, size, and condition;
- you own the photos you upload, or have permission to use them, and they show the actual property being advertised;
- any professional credentials you state are your own, current, and correctly stated;
- your listing complies with applicable Philippine law, including laws governing real estate practice, advertising, and consumer protection.
You are also responsible for keeping listings current — marking a property as sold when it sells, and removing it when you are no longer authorised to advertise it.
You grant Moventa a non-exclusive, royalty-free licence to host, store, reproduce, and display the content you publish, for the purpose of operating and promoting the platform. This licence lasts as long as you keep the content on Moventa, and ends when you remove it or delete your account — except that copies may persist in backups for a period, and content you sent to another user remains part of their record of the conversation.
5. What is not allowed
Do not use Moventa to do any of the following.
Dishonest listings and identity
- publishing a fraudulent, fake, or non-existent property listing;
- advertising a property you have no right or authority to advertise;
- misrepresenting a property — its price, size, location, condition, ownership, or availability — or using photos that are not of that property;
- bait listings intended to attract enquiries for a different property;
- impersonating another person, agency, developer, or Moventa itself;
- creating a false identity, or stating professional credentials, licence numbers, or accreditations that are not genuinely yours;
- holding yourself out as a licensed real estate broker or salesperson if you are not licensed to practise as one;
- advance-fee schemes, or any scam intended to obtain money or information.
Abuse of other users
- harassment, threats, hate speech, or abusive messages;
- unsolicited bulk messaging or spam;
- phishing, or attempting to obtain another user's credentials or personal data;
- publishing someone else's personal information without their consent, or using information you obtain here for any purpose other than the enquiry it relates to.
Manipulating the platform
- manipulating activity scores, recommendations, or endorsements — including fake or traded recommendations, endorsements from accounts you control, and any coordinated attempt to raise your own score or lower someone else's;
- abusing the referral programme — self-referral, duplicate or fake accounts, incentivised or misleading sign-ups, or any attempt to claim rewards for referrals that are not genuine;
- claiming a capped promotion more than once, or through more than one account;
- payment fraud, including false payment proofs, altered receipts, and reversed or disputed payments made in bad faith;
- filing knowingly false abuse reports.
Technical misuse
- unauthorised scraping, crawling, or bulk collection of listings, profiles, or contact details;
- uploading malware, or attempting to interfere with, overload, or gain unauthorised access to the platform;
- circumventing security controls, rate limits, plan limits, or access restrictions;
- infringing anyone's copyright, trademark, or other intellectual property rights;
- anything unlawful under Philippine law.
6. Reporting a problem
If you see a listing or a user that breaks these rules, report it. Listings and realtor profiles carry a report option, and you can report anything else — or follow up on a report — through our Contact page. You can report fraud, scams, misleading information, listings published without authority, impersonation, harassment, spam, copyright infringement, and privacy violations.
We review reports and act on them where we find a breach. Reports made in good faith are welcome even if we ultimately disagree — but knowingly false reports are themselves a breach of section 5.
7. What we may do about a breach
Depending on what has happened and how serious it is, we may:
- hide or remove a listing, a message, or other content;
- restrict features on an account;
- suspend or permanently close an account;
- withdraw or reverse referral rewards or promotional benefits obtained improperly;
- report the matter to the appropriate authorities.
Some of these happen automatically. In particular, when several different users report the same listing, message, or profile, it may be hidden or suspended automatically pending review. We record the reason for actions we take.
We may also remove content or close an account where we are legally required to, or where we reasonably believe it is necessary to protect users.
8. Appealing a decision
If we hide your listing or message, or suspend your account, you can appeal. You have 14 days from the action to submit one, and an appeal is reviewed by an administrator who was not involved in the original decision. If your account is suspended and you cannot sign in, use the appeal page linked from the suspension notice.
If we uphold your appeal, we reverse the action and dismiss the reports behind it. We will tell you the outcome either way.
9. Moventa Pro, payment, and cancellation
Moventa is free to use. Moventa Pro is an optional paid plan. The current price, what it includes, and how payment works are set out on the billing page, which is the authoritative source.
In summary:
- Nothing auto-renews. There is no recurring charge and no stored payment instrument. Each term is a separate, manual payment that you choose to make.
- Payment is by GCash or bank transfer, then verified by us. You send the payment, upload the receipt and reference number, and we activate Pro once we have checked it — normally within 24 hours.
- Access begins when we approve the payment, and runs for the term you paid for. If you renew before your term ends, the new term is added to the end of the current one — you do not lose the days you have already paid for.
- If we cannot verify a payment — for example, the reference does not match — we will tell you, and you can submit a corrected proof. Proofs left unverified for 7 days are automatically closed.
- There is nothing to cancel. Because nothing renews automatically, you do not need to take any action to stop being billed — simply do not pay for another term. Your Pro access runs to the end of the term you paid for, then your account returns to the free plan on its own. Nothing you created is deleted: your listings, leads, and messages all stay where they are.
- If you want to leave Pro early, contact us and we will move your account to the free plan. Note that you forfeit the remaining paid time, and because a Pro account releases its reserved profile URL when it moves to Free, your public profile address will change. We will confirm both before doing it.
- Fees are non-refundable, including where you cancel or stop using Moventa partway through a term. We will correct genuine billing errors — such as a duplicate payment or an amount charged incorrectly — at our discretion. See the billing page for how to raise one.
We may change the price of Moventa Pro. Because nothing renews automatically, a price change can only ever affect a term you have not yet chosen to buy.
Voluntary contributions. The billing page lets you send a voluntary contribution to support Moventa. These are optional, are not a subscription and buy no features, are not tax-deductible, and are non-refundable.
10. Referrals and promotions
We sometimes run a referral programme and time-limited promotions. Where we do, the rules are published on the relevant page — see Refer a friend — and those rules form part of these terms.
Rewards and promotional benefits have no cash value and cannot be exchanged for money. We may withdraw a reward or benefit obtained through a breach of section 5, and we may modify or end a programme or promotion, though we will not withdraw a reward you have already properly earned.
11. Your privacy
Our Privacy Policy explains what we collect and why. Two points belong here as well: what you put in your public profile and listings is public, and when you message a realtor or send an enquiry, that person receives your contact details so they can reply.
You can delete your account at any time from Privacy & Data.
12. Availability
We work to keep Moventa available and correct, but we do not promise uninterrupted service. We may change, suspend, or discontinue features, and we may perform maintenance that makes the platform temporarily unavailable.
13. Disclaimers
Moventa is provided on an "as is" and "as available" basis. To the extent permitted by law, we make no warranties about the platform or its content, and specifically none about the accuracy of listings, the identity or credentials of users, or the outcome of any dealing between users.
Nothing in these terms excludes or limits any right you have under Philippine consumer protection law, or any liability that cannot lawfully be excluded.
14. Limitation of liability
To the extent permitted by law, Moventa is not liable for disputes between users, for losses arising from inaccurate listings or misrepresented credentials, or for indirect or consequential losses. Where we are found liable in connection with a paid subscription, our liability is limited to the amount you paid us in the 12 months before the claim arose.
This section does not limit liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.
15. Closing your account, and ours
You may stop using Moventa at any time and delete your account from Privacy & Data. We may close or suspend an account for a breach of these terms, as described in section 7, or on reasonable notice if we discontinue the service.
Sections that by their nature should survive — the licence in section 4 for content you have already published to other users, disclaimers, and limitation of liability — continue to apply after your account closes.
16. Changes to these terms
We may update these terms. When we do, we change the date at the top of this page, and your continued use of Moventa after that date means you accept the updated terms.
Where a change materially affects your rights or what you are permitted to do, we will make a reasonable effort to bring it to your attention in the product before it takes effect, rather than relying on this page alone.
17. Governing law and contact
These terms are governed by the laws of the Republic of the Philippines, and the Philippine courts have jurisdiction over any dispute arising from them.
Moventa is operated from the Philippines. For any question about these terms, or to raise a problem, please use our Contact page.